Electronic Document and Submission Criteria
- Documents in PDF format are required.
- The file size is limited to 5MB.
- Submissions should be limited to a single document file. If your recommendation is comprised of multiple documents, please combine them into one document file.
- On the upload form, please use the buttons instead of using your Enter key.
If you’re not sure of how to create a PDF file, click this link to learn how you can save a document as a PDF file.
The Reference Process
Graduate applicants are asked to provide the email addresses of references after they submit their application. When an applicant enters a reference's email address, an email request is sent to the reference.
The reference submission link provided at the bottom of the email will bring up a document upload page for the submission of letters of recommendation. For certain programs, the email message may contain a link to a PDF form suited for the intended program which the reference will need to download, complete, save, then upload through the reference submission link.
On the reference submission page, references are asked to provide their name, email address, and phone number. Pressing the Browse button will bring up a window where the reference browses for the file on his or her computer, selects it, then presses the Open button.
With the reference information provided and the document file indicated, the reference presses the Submit button at the bottom of the page to submit the letter of recommendation. A confirmation is then provided and also sent via email. Upon submission, the applicant is able to view within their application checklist that the letter has been received.
Errors and Help
The link provided in the reference request email does expire after some time (typically 60 days). An expired link will bring up an error page which indicates that the link has expired. In these cases, references will need to ask the applicant to re-generate a reference request from their application checklist.
When receiving emails through the Thunderbird client, the date of the email may be incorrectly interpreted by Thunderbird as 12/31/1969 due to a bug. This could result in the email being sorted to the bottom of a reference's email inbox.
References may access the HELP link at the top right of the reference submission form or error page for additional assistance.